How do I stop accepting online payments from a tenant?


Step 1  - Login to TurboTenant

Login to your Turbo Tenant account.


Step 2 - Click on Tenants

Go to the Tenants section of your account.



Step 3 - Click Stop Accepting Payments for the desired tenant




Step 4 - Click Yes, Stop Accepting Payments for the desired tenant

You can reactivate online payments for this tenant in the future. The tenant’s payment history will not be deleted. This action only affects this tenant. Other tenants (if applicable) at this property will still be able to pay.


TurboTenant Pro Tip

  • The ability to stop a tenant from paying online is helpful when going through the process of an eviction.


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