Past rental history is one of the best indicators of whether someone will be a great tenant. TurboTenant will provide you with the information you need to get your questions answered so that you can rent with confidence. TurboTenant automatically requests references from previous landlords for you as part of the rental application process!

Here's how it works:

When someone applies to your property and enters their past or current landlord's email address in the address history section of the application, TurboTenant will automatically request a reference from them via email. Past landlords are sent a short questionnaire prompting them to provide feedback about their experience with the tenant.

Note: If your tenant only enters a phone number for their previous or current landlords, a reference will not be sent.

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The questions asked on the reference form are:

  • Did they have a formal lease agreement in place with them?

  • Did they have any pets?

  • Did they smoke?

  • Did you ever have any problems with loud noise or disturbance?

  • Did they keep the property clean and well-maintained?

  • Did they leave early or break the lease agreement?

  • Did they violate any of the lease terms?

  • Would you rent to this person again?

TurboTenant will automatically notify you via email once you’ve received a reference and you’ll be able to access the information within the applicant’s profile.

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The reference is still pending, how do I make sure I get it?

Unfortunately, we can’t make landlords fill out the reference form. So if you’ve been waiting for a reference for a while, we suggest reaching out to them the old fashion way, via phone.

Does the applicant see the reference?

Nope, only you have access to the landlord’s responses.

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