Sample agent guidelines
TurboTenant Legal avatar
Written by TurboTenant Legal
Updated over a week ago

These are guidelines that this section might contain to help agents solve tickets. You can adapt the article to your support workflows or delete it.

Is the question answered in the knowledge base?

Check the knowledge base for answers to most common questions.

Has somebody answered this question before?

It's possible that somebody solved the same issue in the past. Search past tickets or community discussions for a solution.

Did this answer your question?